Call drops: TRAI’s latest paper moots in-building solutions for telecos

“People spend a large part of their time inside buildings. It is critical to have quality telecom services inside a building, be it residential multi-story building, commercial complex, hotel or airport. It is implicit that TSPs (telecom service providers) would require an access inside the building to install the telecom infrastructure or lay their cables,” Trai said.

“While many infrastructure-related issues have been dealt with by the authority in the past, there are issues related to in-building access that are still faced by the TSPs and therefore, remain to be addressed,” it added.

In-building, small cells, signal boosters, etc are deployed by telecom companies improves indoor coverage.

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Bureau of Indian Standards is in the process of framing the National Building Code of India, which envisages some provision of common telecom infrastructure that would be housed inside the buildings. In its consultation paper, the telecom industry watchdog has sought views on some of the provisions that it has mooted.

The regulator has said that the National Building Code should provide for creation of one-time infrastructure such as ducts, which could be used by telecom operators to put cables into the buildings. It has said that these infrastructural facilities should not be seen as a revenue source, and therefore building owners should not levy any charges.

Experts said that internationally in-building network solutions, which aim to improve quality of services for indoor consumers, result in improved average revenue per user for a telecom service provider by the way of tapping into latent traffic inside the buildings. On back of improved service quality, it also reduces churn for the telecom operator.

The issue of call drops has taken both the industry as well as the government by storm over the past one year, with either parties blaming the other as responsible for the problem. The regulator releases report of independent drive tests conducted in key areas that are plagued by call drops.