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Samsung confirms Galaxy Note 7 battery cell issue, halts sales globally

Samsung has confirmed the battery cell issue with Galaxy Note7, the sales have been stopped for user safety

Samsung, Samsung galaxy Note 7, galaxy Note 7 recall, Samsung galaxy Note 7 battery exploding, Samsung galaxy Note 7 issues, Samsung galaxy Note 7 crashing, Galaxy Note 7 issues, Samsung galaxy Note 7 India, Samsung galaxy Note 7 review, Samsung galaxy Note 7 price, Samsung galaxy Note 7 specifications, Samsung galaxy Note 7 features, smartphones, technology, technology news Samsung has confirmed the battery cell issue with Galaxy Note7, the sales have been stopped for user safety (Source: AP)

Samsung has confirmed plans to halt Galaxy Note 7 sales after finding a problem with the battery cell used on the smartphone. Samsung says it will prepare replacement devices for phones already sold globally.

Samsung, in a statement, has said it will take about two weeks to prepare replacement devices for the phones already sold. It was not clear when new sales of the devices would begin. Samsung Galaxy Note7 was launched globally on August 2 in New York and since then, reports started emerging about battery exploding while charging.

In a statement issued today, Samsung says it conducted a thorough investigation and found a battery cell issue. The company confirms finding 35 such cases globally and is working with suppliers to find devices with affected batteries in the market. Samsung says sales have been stopped considering the safety of users.

Samsung Galaxy Note7 is the latest Galaxy flagship from the Korean smartphone vendor. The smartphone features a design similar to Galaxy S7 edge. Samsung Galaxy Note 7, the first smartphone to feature Corning’s Gorilla Glass 5 was shown to be prone to scratches easily than all other smartphones.

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Read more: Samsung Galaxy Note 7 has a problem, could be recalled globally

Samsung Galaxy Note 7 comes with all the bells and whistles of a flagship smartphone. Samsung Galaxy Note 7 features a 5.7-inch Quad HD display with dual curved edges. The smartphone features Qualcomm Snapdragon 820 processor in US while other markets get Exynos 8890 chipset. The smartphone comes with 4GB RAM and 64GB storage.

Samsung had announced Galaxy Note 7 in India on August 11 and the smartphone was about to go on sale from September 2. We have reached out to Samsung India to know whether sales have been halted here as well. For time being, it would be advisable to steer clear of the latest Galaxy flagship for now.

First published on: 02-09-2016 at 03:43:30 pm
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