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My gameplan

Practo is a web-based software that enables doctors to manage their clinics with ease and efficiency by automating appointment scheduling.

Written by Express News Service |
May 2, 2011 3:34:05 am

Practo is a web-based software that enables doctors to manage their clinics with ease and efficiency by automating appointment scheduling,and storing patients’ healthcare records,including X Rays,files,prescriptions,bills,all in one place — online. Practo provides a doctor with technology that is simple to use and which results in improving patients’ care significantly.

Launched in mid-2009,Practo has been used to schedule over 1 million healthcare appointments,manage millions of patient health records,and store thousands of X-Rays and other images online. It counts 1,000+ practices with over 7,500+ registered doctors using Practo for 7,00,000+ patients on a daily basis.

The best advice I got …

Three things make a start-up successful — the team,perseverance and discipline. It is difficult to believe that these are more important than the idea,capital,network,market,experience,educational degree,ability or talent. But it’s true! It is easier to acquire/learn the latter but very difficult to keep the former going on for a long period.

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The defining moment

Customer feedback gives me a real high and defines the most important and satisfying moments for me. Nothing comes close to a customer telling you how much his life has changed due to your product.

What keeps me awake

We are firing on all cylinders to keep standards high and pushing the bar up and keep innovating in everything we do. This keeps us awake at night and makes us dream about work all the time.

When I thought I would give up

There are a lot of lows one sees in a start-up but there has never been a point when I wanted to give up.

My word of advice

Running a start-up is a long (7-10 years),hard (1 per cent success rate) and lonely battle. It,therefore,is absolutely critical to find able and willing shoulders to share this burden with you. Pick your team,advisors,investors with great care and find people who are in for the long run and who have the discipline and perseverance to survive.

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