February 23, 2015 12:12:30 am
The South Central Railway has introduced ‘Concierge Services’ at Secunderabad and Tirupati stations for passengers arriving from New Delhi and Mumbai. Passengers can book a cab or porter 36 hours in advance at the destination station.
SCR said Friday that it is a novel initiative aimed at putting an end to the hassles faced by the passengers in finding a cab or porter when they arrive at their destination. The Concierge Services is being extended by the Indian Railways Catering & Tourism Corporation (IRCTC) and will shortly be provided at Vijayawada and Guntur stations too. Under this, passengers having confirmed train reservation can book cabs/porters 36 hours in advance online at http://www.irctc.co.in and http://www.irctctourism.com.
The services can be availed as a combo of both cab and porter or cab services alone.
After the passengers book the services, the details of the cab and contact numbers will be intimated to them before their train arrives at the destinations. At these destination stations, the IRCTC staff will be available to ensure hassle-free services to the passengers on arrival.
At Secunderabad, the cab services will be provided for passengers arriving by Rajdhani, Shatabdi, Duronto and AP Express. Passengers reaching Secunderabad by these trains can book the cab at Secunderabad for two slabs — 0-20 km slab and 20-40 km slab — in small and mid segment categories of vehicles.
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At Tirupati, cab services will be provided for passenger arriving by trains coming from New Delhi, Secunderabad, Visakhapatnam and Mumbai. They can book cab services in Tirupati for various durations – 4 hours 40 km; 8 hours 80 km; and 12 hours 120 km slabs. The facility can be availed for Indica, Qualis and Tempo class of vehicles.
Subsequently, these services will be extended to all trains. The porter charges will be applicable to two pieces of luggage weighing 40 kgs and one trolley load.
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