June 29, 2016 9:47:05 pm
Deputy Chief Minister Manish Sisodia on Wednesday launched a helpline number to guide traders who are starting out new business and also assist other traders in filling up VAT-related forms.
The helpline number, 155055, will function from 8 AM to 10 PM.
According to the department, this is the first helpline for the traders in the country which is fully backed by professional call centre.
Thirty telephone lines have been provided with sufficient manpower at the back to receive the call, the department said.
“It will facilitate the traders in guiding them in starting new business, guide in filing various forms and availing various services provided by Department of Trade & Taxes apart from answering the queries on various services, policy matters and system issues,” Sisodia said at the launch.
He said the helpline will also provide information on legal issues.
At a function, Sisodia advised VAT commissioner SS Yadav to further improve the helpline by instructing the officers, who are executing the helpline to randomly check the telephone calls on the helpline at least 5 times in a day for ascertaining about its better implementation.
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